what we do

Family Services

MDSI believes that there is nothing more important than family. We respect and honour the individual diversity and cultures of families in what we do and how we help. Our family support services are available to assist families from culturally and linguistically diverse backgrounds be healthy and resilient. To make enquiries regarding any of our family services please call 02 4627 1188.

CALD Family Workers

The CALD Family Workers provide assistance to families from CALD backgrounds with children 0 to 12.
Our workers can help with:

  • parenting support and education
  • referrals to other services
  • family advocacy
  • vulnerable families with children aged up to 0-12 years
  • supported playgroup
  • short term case management
  • positive parenting programs

Funded by the NSW Government, Family and Community Services.

Family Settlement Worker

Our Family Settlement worker addresses the needs of families from culturally and linguistically diverse backgrounds towards improved safety, health, education and social life with:

  • information and support
  • advocacy and referral
  • goal oriented casework
  • information on local resources and facilities
  • information regarding rights, entitlements, responsibilities and complaint procedures
  • help with enrolling in school and English Language Courses
  • help with recognition of overseas qualifications
  • help obtaining legal advice and assistance
  • social and educational groups

This service is for permanent residents who have arrived in the last five years as humanitarian entrants or family stream migrants.

Funded by Australian Government, Department of Immigration and Citizenship under the Settlement Grants Program

Multicultural Family Worker

This program provides services and resources that assist in enhancing parenting skills and focuses on relationships, education and family counselling. The program also provides activities aimed at helping family members to access local support networks such as playgroups, group work and other activities.

Funded by the NSW Government, Family and Community Services.

Generalist Case Worker

Our Generalist Case worker provides services consisting of general casework, referral, and group work to clients and communities from non-English speaking backgrounds, facilitating their access to mainstream services.

Funded by Australian Government, Department of Immigration and Citizenship under the Settlement Grants Program.

Community Facilitators, Garden Gates Estate Mount Annan & One Minto Estate

These programs provide information about local services and facilities to new residents in the Garden Gates and One Minto Estates. It also provides community development activities such as community fun days and BBQ’s.

Funded by Landcom.

Men’s Shed

Details coming soon.

Financial & Material Assistance

MDSI offers a range of support options to help with financial and material difficulties for low-income families and individuals who are struggling to make ends meet.

Services include assistance with utility bills such as electricity, telephone, water and natural gas, information and advocacy and the No Interest Loans Scheme (NILS).

WHAT WE DO

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