contact us

Food Security

The ability of all people, regardless of income, to access and prepare affordable and healthy food for themselves and their families.

FOOD SECURITY IN 2014

Following on from the very successful Macarthur Food Security Project, things are still happening in the gardens.

Here's a brief update of the many local garden projects that continue to flourish.....

The Tahmoor Uniting Community Garden has been growing and selling their produce, at very reasonable prices, via the monthly markets and through gate sales. They have also been value adding and making chutneys and pickles to use the excess. Now thoughts are turning to the excellent choko crop which always presents a challenge on how to cook with them. Excitingly this groups is starting a Certificate II in Horticulture which will commence on the 8th May until December 2014. This course offers both skills and knowledge to provide work opportunities.

The Airds Bradbury Mens Shed have many beds growing with soon to be harvested Sweet Potato. Regular bags of food go out to the men and their families, the local community and the MDSI social enterprise cafe, Café Kulcha. A recent donation of a Water Tank has increased the sustainability of the project.

The Coptic Church Garden has increased in size from 4 to 9 beds and continues to attract more volunteers from their community. A broad range of seasonal veges and in particular parsley are growing and being used within the large communal kitchen and given to folk from the community.

The Pacific Garden is growing bountiful food, but has hit a challenge which besets many communuity gardens, and that is of long term use of a site. Sadly the very wonderful host of the garden is selling her property, which means relocating the garden to another site. Fortunately all is not lost, a partnership has developed and extra growing capacity at the PCYC Garden in Minto will mean a safe transition to this site.

The PCYC Garden is growing abundant produce and giving away food to local residents and Youth that attend the centre. Individual young people work in the garden alongside their mentors, and a highschool group helps with the infrastructure.

The innovative HJ Daley Library Garden is growing well especially now that rain has arrived and provided that deep soaking only mother nature can provide. Crops of silverbeet, broccoli, beans will soon be sent again to be used at the Break the Cycle Project in Macquarie Fields.

Smaller gardens such as the Ingleburn Uniting Church Garden, Northcott Garden and Campbelltown City Baptist Garden are growing well, (although many pumpkins were stolen in Campbelltown) and the Claymore Garden at the community centre is producing for their kitchen activities. The Garden from the Claymore Annex at the top of the hill has been moved to Gumnut Cottage and is growing with the attention of the Monday Kitchen Group and the Mud Fun project.

For further information about Food Security and/or volunteering in a community garden please contact Sue Gordon on 4627 1188 or by email.

MACARTHUR FUTURE FOOD FORUM (MFFF) REPORTS 

Disability Services

CALD Disability Social Support Program 

Covering Campbelltown and Wingecarribee Local Government Areas.

This program provides group activities in a warm and supportive environment for adults under 65 years of age with low-mild physical and intellectual disability, from culturally and linguistically diverse backgrounds. 

We help you to take part in group activities so you can meet other people, enjoy some fun things or try something new, like:

  • art, craft, music, movies
  • cooking healthy nutritional meals, drawing on a variety of multicultural traditions
  • fun therapies like pet or music program
  • exercise that helps you to feel good
  • trips to parks, clubs, beachs and other interesting places

Our program includes transport to and from our centre and provides a light lunch.

For further information please contact Adriana La Spina on T. 4627 1188  M. 0408 212 320             E. adriana@mdsi.org.au

Funded by the NSW Government, Family & Community Services, Ageing, Disability & Home Care

Slice of Life

The Slice of Life program offers support to culturally and linguistically diverse individuals who have a mental illness.

If you feel sad, worried or anxious all the time, or have lots of thoughts that are confusing and distressing, we provide a supportive environment and activities to help you connect with other people and services to boost your mental health and wellbeing. 

The program runs activities to assist development of life, volunteer and future employment skills, all while getting to know other people. It also provides information on other community organisations and programs.

For further information please contact Sue Gordon on 4627 1188

The Coffee Room

The Coffee Room is an informal support group for people living with a mental illness, their relatives, carers and friends. Come along on a Monday from 10:00am to 12.00pm at 127 Dumaresq Street Campbelltown and we will help improve your health and wellbeing through social and recreational activities.  

For further information please contact Renica Adams on 0413 536 800 or 4627 1188  

Friends of The Manse

Friends of The Manse was established to support and help maintain Macarthur Diversity Services Initiative (MDSI’S) beautiful heritage listed Aged Care Facility – The Manse

Minto Community

The Minto Community Development Project is a collaboration between MDSI and Landcom/Urban Growth NSW with support from Land and Housing NSW and Campbelltown City Council. The project is carried out by a Community Development Facilitator engaged by MDSI and Landcom. The project aims to support the development of both environmentally and socially sustainable services, events, groups and activities that are appropriate, useful and enjoyable for the diverse community of Minto.

The Community Development Facilitators role is to consult with the community and to provide direction and support for residents to develop and maintain ongoing community projects. Social and recreational activities will also be facilitated, including picnics, “meet your neighbour” events and barbecues. The Facilitator also maintains a welcome program for new residents to the “One Minto” estate. This includes personal visits to each new home to provide community information, discuss interests and needs that may be met by the project and to present a welcome gift provided by Landcom/Urban Growth.
 
Funded by Landcom.

Minto Community News

Minto Community News Summer 2014

What's on in Minto

Here you will find a list of upcoming events happening in Minto. Be sure to check in regularly as new things are being added all the time.

November 2014

  • 29th - Car Boot Sale @ Minto Marketplace

December 2014

  • 5th - Healthy Living Expo @ One Minto Community Centre
  • 13th - Christmas BBQ @ Pembrok Park
  • 16th - Playgroup Christmas Pary @ One Minto Community Centre
  • 22nd - Holiday Art & Craft @ Minto Marketplace

January 2015

  • 12th - Thirroul Beach Bus Trip
  • 23rd - Macquaire Fields Pool Bus Trip
  • 9th, 12th, 16th & 19th - Holiday Art & Craft @ Minto Marketplace

 

Photo Gallery

 

HALLOWEEN PARTY

KIDS COMMUNITY PARK OPENING

RECYCLED ART WORKSHOP

PLAYGROUP SPRING PICNIC

The Manse

History of The Manse

The foundation stone of the Presbyterian Manse was laid in 1883. It served as the residence of the first permanent Presbyterian Minister in Campbelltown, the Rev David Moore and his wife. It remained The Manse until 1989 when the congregation decided that the cost of restoring the building was prohibitive and so, in 1990, the house was sold.

The building was privately owned for 17 years until purchased by Macarthur Diversity Services Initiative in 2008.

The Manse now provides a welcoming venue for MDSI's Aged Day Care, Social Support and Dementia Respite groups.

The Manse 1908

The Manse c1900 (Source: Campbelltown City Library Local Studies Collection 003/003843)

Lithgow House

The Manse today

Men’s Shed

The Airds Bradbury Men’s Shed is a member of the Australian Men’s Shed Association; auspiced by MDSI.  It is a place where local men come to meet and do projects for the community or just have a cup of tea or coffee in a comfortable environment. It is an opportunity for men to work on projects, learn skills, and socialise with other men in a safe space.  From time to time guest speakers come to talk about health, safety, fire training, first aid, life skills etc depending upon what the men would like to learn about.  We also go on excursions to visit other sheds, to see how they work and get ideas for projects.
 

Woodwork

The Men's Shed has a fully equipped woodworking facility.

Metal Work

We have basic metalworking equipment including 2 lathes.

Gardening

We have a large community garden from which the produce is shared amongst the men.

Trailer Repairs

We repair old trailers belonging to the members and we also repair trailers for the Men’s Shed use.

Lawn Mower and Whipper Sniper Repairs

We repair lawn mowers and whipper snipers for the local community.

Special Projects

We also do special projects for the SES, Housing NSW, the Campbelltown Art Gallery, Beverly Park special school and AB Central.

Members Own Projects

Members make projects for themselves.

The Men’s shed is located at 86A Greengate Road Airds, on the corner of Greengate Road and Burrundulla Crescent, there is a house out the front so just go down the long driveway next to the house.


The Men’s shed is open from 9am-2pm Monday, Tuesday, Wednesday and Friday
 

Fees are $2 per day and on the last Friday of every month we have a BBQ at a cost of $5 per member
 

Contact Andrew McGlinchy on mobile 0457 587 708 email andrew@mdsi.org.au

 

The Men's Shed is funded by Housing NSW, Clubs NSW, University of Western Sydney and the Food Security Project Seeding Grants.

Become A Member Of MDSI

If you would like to become a memeber of MDSI just complete and return the application form.

Download Membership Application Form

Submission Confirmation

Thankyou for your submission. We will be in contact with you.

Community Videos

Below you can watch a selection of our community based videos.

Aged Videos

Below you can watch a selection of our aged based videos.

Youth Videos

Below you can watch a selection of our youth based videos.

Children Videos

Below you can watch a selection of our children based videos.

Newsletter

You can subscribe to our newsletter mailing list by entering your email into the field below and clicking subscribe. You will receive an email requiring you to confirm your request.

MDSI In The News

Below you can download and read MDSI related news and articles in the media.

Library

Below you can read a selection of items that may be of interest. If you want further information feel free to download the pdf following.

Media Releases

Below you can view a summary of our media releases and download the relevant pdf for extended information.

Music

Below you can download a number of zipped albums of mp3 songs recorded by various public youth members through our Youth program.

Positions Vacant

Every so often employment becomes available within MDSI so please check back. 

What’s Happening

Please view a list of events available to the general public within the Macarthur region.

Complaints

MDSI is committed to providing the best possible service but we know things don’t always go the way they should. When this happens we want you to tell us.

You can make a complaint yourself or your partner, family member, friend, carer or anyone else you chose can make and manage a complaint on your behalf. There are also several different ways you can make a complaint.

You can:

  • Contact us in person at Level 3, 171 - 179 Queen Street, Campbelltown
  • Call us on (02) 4627 1188
  • Complete the online complaint form below
  • Complete the Making a Complaint brochure below
  • Send us a letter to P O Box 525, Campbelltown, NSW, 2560
  • Send us an email at info@mdsi.org.au
  • Send us a fax on (02) 4628 6068

Note - The translate button on our website will change to language to your preferred one. You can also submit all written complaints in your preferred language.


 

First Name: Last Name:
Contact No: Email:
Address: Preferred method of contact:

If this complaint is being made on behalf of a service participant, or you would like to nominate a support person to assist you with your complaint, please give name, relationship to service participant and contact details:
Details of complaint (please provide as much detail as possible):
How would you like this complaint resolved?:  

Verification code:  
   
 

 


Download Making a Complaint Brochure


Who you can contact if you are not satisfied with the way your complaint was handled?

If you are not happy with the way we handled your complaint, or you wish to appeal the outcome of your complaint, you can ask for the decision to be reviewed by our Executive Officer. You are also able to contact any of the agency listed below:

Australian Human Rights Commission

Complaints Infoline: 1300 656 419
TTY: 1800 620 241
Email: complaintsinfo@humanrights.gov.au

Ombudsman Office (NSW)

Phone: (02) 9286 1000
Toll Free: 1800 451 524
TTY: 133 677
Email: nswombo@ombo.nsw.gov.au
Webmail: www.ombo.nsw.gov.au

Family & Community Services, Ageing, Disability & Home Care

Phone: (02) 9377 6000
TTY: (02) 9377 6167
Email: servicembx@facs.nsw.gov.au

Anti-Discrimination Board (NSW)

Phone: (02) 9268 5555
TTY: (02) 9268 522
Email: complaintsadb@agd.nsw.gov.au

Multicultural Disability Advocacy Association

Phone: (02) 9891 6400
National Relay Service: 133 677
Toll Free Phone: 1800 629 072
Telephone Interpreter Service: 131 450
Email: mdaa@mdaa.org.au
Web: www.mdaa.org.au

Disability Complaints Service

Phone: (02) 9370 3100
Toll Free: 1800 422 015
TTY: (02) 9318 2138
TTY Toll Free: 1800 422 016

Feedback

MDSI welcomes and encourages your feedback. We would like to hear from you whether it would be to enquire about one of our services, make a suggestion, give us a compliment or any other reason. 

Whilst we're committed to providing the best possible service we know things don't always go the way they should. When this happens we want you to tell us. To lodge a complaint, and for further information about our complaints process, please visit our complaints page.

Name:  
 
Phone: Email:

Your Message:

Verification code:  
   
 

Office Locations

Please find our contact and address details below.

Main Office

Level 3, Suite 2
Campbelltown City Centre
171-179 Queen Street Campbelltown

Phone: (02) 4627 1188
Fax: (02) 4628 6068
Email: info@mdsi.org.au

Aged Care Services

The Manse
32 Lithgow Street
Campbelltown NSW 2560

Fax: 02 4620 6355

Please let us know if you require the assistance of a language or sign language interpreter.

If you are deaf, or have a hearing or speech impairment:

1. Contact us through the National Relay Service
http://www.relayservice.gov.au/support/training/nrs-call-numbers/

2. Give the operator MDSI's phone number (02 4627 1188)

For more information, visit http://www.relayservice.gov.au

MDSI Activity Centre

127 Dumaresq Street
Campbelltown NSW 2560

Café Kulcha

Level 1, City Centre Building
171 – 179 Queen Street
Campbelltown NSW 2560

Phone: 02 4620 0095

Postal Address:

PO Box 525,
Campbelltown NSW 2560

Hours of Operation: Monday - Friday: 9.00am - 5.00pm

Privacy Policy

Thank you for visiting Macarthur Diversity Services Initiative (MDSI) web site and reviewing our privacy policy.

This Privacy Policy covers how MDSI collects, holds, uses and discloses your personal information. This Policy applies to all personal information collected by MDSI.

1. Introduction

1.1 Who should read this Privacy Policy?

You should read this policy if you are:

• a service recipient, program participant or client of MDSI
• a parent or legal guardian of a minor (persons under the age of 18) who is a service recipient, program participant or client of MDSI
• a third party service provider funded to deliver services under a MDSI funding agreement
• a person who volunteers at MDSI
• a student undertaking work placement
• a person seeking employment with MDSI
• a person who is or was employed by MDSI
• making a donation to MDSI

1.2 The Privacy Act 1988

Important changes to the Privacy Act 1988 (Cth) commenced on 12 March 2014.

Prior to this date MDSI followed the privacy principles set out in both the Information Privacy Principles (IPPs) and National Privacy Principles (NPPs). As of 12 March 2014, the IPPs and NPPs were replaced by a single set of privacy principles – the Australian Privacy Principles (APPs).

It is the APPs that now regulate how we collect, hold, use and disclose personal information, and how individuals can access and/or correct that information.

1.3 MDSI and your privacy

MDSI is a not-for-profit charity that offers community and support services. MDSI seeks to ensure that our organisation and our services are relevant and accessible. Based on an integrated service delivery system MDSI’s programs are specifically tailored through five broad service areas: Children, Youth, Family, Disability and Aged.

MDSI takes privacy seriously and will only collect, hold, use and disclose your personal information in accordance with the Privacy Act.

If MDSI does not receive personal information about you the Privacy Act will not apply.

1.4 Remaining anonymous or using a pseudonym

MDSI understands that anonymity is an important element of privacy and some individual’s may wish to be anonymous or use a pseudonym when interacting with MDSI.

Where possible, individuals will have the right to remain anonymous or adopt a pseudonym when dealing with MDSI. For example, if you contact our Information Officer with a general query you do not need to provide us with your details. However, for most of our services and activities we need sufficient information to enable us carry out our functions and provide our services and programs.

1.5 Information held by contractors

Under the Privacy Act, MDSI is required to take contractual measures to ensure contracted service providers (including sub-contractors) comply with the same privacy requirements applicable to MDSI.

 

2. MDSI’s personal information handling practices

2.1 Collection of personal information

Generally, we collect personal information directly from the relevant individual. Sometimes, we may need to collect information about a client from a third party, such as their representative, a parent, carer, guardian or other responsible person or a third party such as a health service provider, government or similar agency or the client's educational institution or workplace. 

We will do this if the client has consented for us to collect the information in this way, or where it is not reasonable or practical for us to collect this information directly from the client (such as in an emergency, because the client is not able to provide the information required or where collection in this way is a reasonable and efficient way to collect the information without inconvenience to the client).

We generally use forms, online portals and other electronic or paper correspondence to collect this information.

Information may be collected directly by MDSI or by people or organisations acting on behalf of MDSI. MDSI may also obtain personal information collected by other Commonwealth agencies, State or Territory government bodies, or other organisations.

MDSI collects and holds a broad range of personal information in records relating to:

• employment and personnel matters for MDSI staff and volunteers (including security assessments)
• the performance of its legislative and administrative functions
• individuals participating in MDSI funded programs and initiatives
• the management of contracts and funding agreements
• the management of audits (both internal and external)
• correspondence from members of the public to MDSI
• compliments and complaints (including privacy complaints) made and feedback provided to MDSI
• requests made to MDSI under the Freedom of Information Act 1982 (Cth)
• the provision of legal advice by internal and external lawyers.

MDSI will not ask you for any personal information which we do not need. The Privacy Act requires that we should collect information for a purpose that is reasonably necessary for, or directly related to, a function or activity of MDSI.

When we collect personal information, we are required under the Privacy Act to notify you of a number of matters. These include the purposes for which we collect the information, whether the collection is required or authorised by law and any person or body to whom we usually disclose the information. MDSI generally provides this notification by having Privacy Notices on our paper-based forms and online portals.

2.2 Kinds of personal information collected and held

In performing its functions, MDSI collects and holds the following kinds of personal information (which will vary depending on the context of the collection):

• name, address and contact details (e.g. phone, email and fax)
• information about your personal circumstances (e.g. marital status, age, gender, occupation, accommodation and relevant information about your partner or children)
• information about your financial affairs (e.g. income details, household expenses, bank account details and information about business and financial interests)
• information about your identity (e.g. date of birth, country of birth, passport details, visa details, drivers license, birth certificates)
• information about your employment (e.g. work history, referee comments, remuneration)
• information about your background (e.g. educational qualifications, the languages you speak and your English proficiency)
• government identifiers (e.g. Centrelink Reference number, Medicare number or Tax File number)
• information about assistance provided to you under MDSI’s funding arrangements

On occasions, a range of sensitive information may also be collected or held about you, including information about:

• your racial or ethnic origin;
• your health (including information about your medical history and any disability or injury you may have)
• any criminal record and/or traffic offence record you may have, and on occasion
• photographs, video recordings and audio recordings

2.3 How MDSI collects and holds personal information

MDSI collects personal information through a variety of different methods including:

• paper-based forms
• electronic forms (including online forms)
• face to face meetings
• telephone communications
• email communications
• communications by fax
• MDSI websites and
• MDSI social media websites.

MDSI holds personal information in a range of paper-based and electronic records.

All reasonable steps are taken to keep secure any information that is held about individuals.

MDSI employees and volunteers are obliged to respect the confidentiality of any personal
information held by us and are provided with training and information on the APPs.

2.4 Purposes for which personal information is collected, held, used and disclosed

MDSI collects personal information for a variety of different purposes relating to its functions and activities including:

• providing services to client
• performing its employment and personnel functions in relation to MDSI staff and volunteers
• performing its legislative and administrative functions
• policy development, research and evaluation
• complaints handling
• program management
• contract management and
• management of correspondence with the public.

MDSI only uses and discloses personal information for the primary purposes for which it is collected or for a closely related secondary purpose; e.g. where the client's needs have changed or become extended or the client has consented to the use or disclosure of the information for the secondary purpose. MDSI will only use your personal information for secondary purposes where it is able to do so in accordance with the Privacy Act.

If necessary to carry out our functions and provide our services and programs, we may need to disclose your personal and sensitive information to external service providers (such as utility/energy providers, legal service providers, other community service providers, etc.).

We may also be required to disclose information by or under law or for various legal purposes.

2.5 Direct Marketing

We collect contact details (which may include name, address, email address, and mobile phone number) when individuals interact with us in order to distribute newsletters and other communications in print and electronic form from time to time.

Please contact our Privacy Officer using the contact details set out at section 5.1 of this Policy to have your details removed from our mailing lists.

We do not supply our database information to other marketing organisations not acting on our behalf.

2.6 How to seek access to and correction of personal information

You have a right under the Privacy Act to access personal information we hold about you.

You also have a right under the Privacy Act to request corrections to any personal information that MDSI holds about you if you think the information is inaccurate, out-of-date, incomplete, irrelevant or misleading.

However, the Privacy Act sets out circumstances in which MDSI can decline access to or correction of personal information (e.g. where access is unlawful under a secrecy provision in portfolio legislation, such as the Aged Care Act 1997).

To access or seek correction of personal information we hold about you, please contact MDSI using the contact details set out at section 5.1 of this Policy.

It is also possible to access and correct documents held by MDSI under the Freedom of Information Act 1982 (the FOI Act).

2.7 Accidental or unauthorised disclosure of personal information

MDSI will prevent unauthorised persons gaining access to an individual’s confidential records and permit individuals access to their own records when this is reasonable and appropriate.

MDSI will take seriously and deal promptly with any accidental or unauthorised disclosure of personal information.

If you believe we have breached the Australian Privacy Principles please contact our Privacy Officer using the contact details set out at section 5.1 of this Policy.

2.8 Data Security

Access to personal information held by MDSI is restricted to authorised persons who are MDSI employees or volunteers.

Electronic and paper records containing personal information are protected in accordance with the relevant MDSI policy and procedures.

MDSI regularly conducts audits to ensure we adhere to our protective and computer security policies.

2.9 Our Website

MDSI’s website is managed internally.

Generally MDSI only collects personal information from its website where a person chooses to provide that information.

If you visit our website to read or download information, MDSI records a range of technical information which does not reveal your identity. This information includes your IP or server address, your general locality and the date and time of your visit to the website. This information is used for statistical and development purposes.

No attempt is made to identify you through your browsing other than in exceptional circumstances, such as an investigation into the improper use of the website.

Some functionality of MDSI’s website is not run by MDSI and third parties may capture and store your personal information outside Australia. These third parties include (but are not limited to) Facebook, YouTube, MailChimp, SurveyMonkey, Twitter and Google and may not be subject to the Privacy Act. MDSI is not responsible for the privacy practices of these third parties and encourages you to examine each website's privacy policies and make your own decisions regarding their reliability.

The MDSI website contains links to other websites. MDSI is not responsible for the content and privacy practices of other websites and encourages you to examine each website's privacy policies and make your own decisions regarding the reliability of material and information found.

2.10 Cookies

MDSI's websites may use cookies for site administration purposes. If for any reason you wish not to take advantage of cookies, you may have your browser not accept them, although this may disable or render unusable some of the features of MDSI's websites.

MDSI's websites may also detect and use your IP address or domain name for internet traffic monitoring and capacity purposes or to otherwise administer the website. No personal information is collected, rather the patterns of usage of visitors to the website may be tracked for the purposes of providing improved service and content based on aggregate or statistical review of user site traffic patterns.

2.11 Electronic Communication

There are inherent risks associated with the transmission of information over the Internet, including via email. You should be aware of this when sending personal information to us via email or via our website. If this is of concern to you then you may use other methods of communication with MDSI, such as post, fax, or phone (although these also have risks associated with them).

MDSI only records email addresses when a person sends a message or subscribes to a mailing list. Any personal information provided, including email addresses, will only be used or disclosed for the purpose for which it was provided.

2.12 Disclosure of personal information overseas

MDSI does not share your personal information with entities outside of Australia.

 

3. Complaints

3.1 MDSI’s process for handling privacy breach complaints

If you believe we have breached the Australian Privacy Principles please contact our Privacy Officer using the contact details set out at section 5.2 of this Policy.

We take all complaints very seriously and we will endeavour to respond to your complaint and address your concerns as soon as reasonably practicable.

3.2 How to complain to the OAIC

You also have the option of contacting the OAIC (Office of the Australian Information Commissioner) if you wish to make a privacy complaint against MDSI.

The OAIC website (www.oaic.gov.au) contains information on how to make a privacy complaint.

If you make a complaint directly to the OAIC rather than to MDSI, the OAIC may recommend you try to resolve the complaint directly with MDSI in the first instance.

 

4. Privacy Policy Updates

Privacy processes and systems are regularly audited as part of the MDSI audit program and staff, service users and other stakeholders are encouraged to provide ongoing feedback on issues and areas where improvements can be made.

 

5.   How to contact us

5.1 Enquiries and requests to access or correct personal information

If you wish to:

• make a complaint about a breach of your privacy
• query how your personal information is collected, held, used or disclosed
• ask questions about this Privacy Policy
• obtain access to or seek correction of your personal information
• remove your details from our mailing lists

please contact MDSI’s Privacy Officer using the following contact details:

• phone: 02 4627 1188
• fax: 02 4628 6068
• email: info@mdsi.org.au
• mail: Privacy Officer, PO Box 525, Campbelltown, NSW 2560

5.2 Availability of this Policy

This policy is freely available in either hard copy and on our website.

Room Hire

There are two rooms for hire. Hire is based on an hourly rate as shown below and includes chairs, tables, white-boards.

  • Room 1: $12.00 per hour - seats 30 - 40 people (theatre style)
  • Room 2: $10.00 per hour - seats 20 - 30 people (theatre style)

Organisations meeting the criteria will be exempt from payment. A security bond may be required at the rate of seven (7) hours hire.

Please download the Room Hire application below, and read it carefully. Sign the hire agreement, complete the application details and return both to the MDSI Information Officer.

Download Application

Senior Activities

For enquiries regarding MDSI's Aged Care Groups please call us on 02 4627 1188

AGED CARE GROUPS TIMETABLE as at 27 May 2014

DAY GROUP LOCATION
Monday Arabic Rosemeadow Health Centre
Monday Egyptian Glenquarie Seniors Centre
Monday Mauritian The Manse Room 1
Monday Social Support (1st Monday of the mth) The Manse Room 3
Monday Spanish The Manse Room 3
Monday Spanish "Latin Flowers" MDSI Main Office
Tuesday Arabic Presbyterian Church
Tuesday Carers Group (once a month) The Manse Room 2
Tuesday Dementia The Manse Room 1
Tuesday Mauritius The Manse Room 3
Wednesday Disability The Manse Room 3
Wednesday Laotian The Manse Room 2
Wednesday Philippine The Manse Room 1
Thursday Dementia The Manse Room 1
Thursday Philippine The Manse Room 3
Friday Dementia  The Manse Room 1
Friday Multicultural Presbyterian Church
Friday Vietnamese The Manse Room 3

LOCATIONS

The Manse - Rooms 1, 2 & 3 - 32 Lithgow Street, Campbelltown - Tel. 02 4627 1188

MDSI Main Office - Level 3, 171 - 179 Queen Street, Campbelltown - Tel. 02 4627 1188

Glenquarie Seniors Centre - Cnr of Victoria and Brroks Street, Glenquarie - Tel. 02 9618 1608

Rosemeadow Community Health Centre - 5 Thomas Rose Drive, Rosemeadow - Tel. 02 4633 4100

Presbyterian Church - 40 Lithgow Street, Campbelltown - Tel. 02 4627 1188

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KRIS STANLEY AND HER FEATHERED FRIENDS VISIT MDSI

In preparation of Seniors Week celebrations Macarthur Diversity Services Initiative received a visit from Kris Stanley and her Feathered Friends. Kris has appeared on the Kerry-Anne show, Talk to the Animals with Dr Harry, Bondi Vet, Better Homes and Gardens and is currently filming with The Living room Team. The show surely ticked all the boxes, Kris and her friends brought joy to seniors on the day as well as education, entertainment and a “touch and feel” sensory experience that was very much appreciated by all. The benefits that participants had during the show, along with the experience and happy moments lived, are immeasurable and the memories will accompany them for a very long time.

 

 


 

Youth Activities

HOMEWORK HELP IS HERE!!!!

and meets every Wednesday from 3:30pm to 5:30pm

FREE TUTORS AVAILABLE

Come along for help with your SCHOOL, TAFE or UNI assignments & projects

Click on the document below for more details

____________________________________________________________________________________________________________________

If you would like to know more about MDSI's Youth Services please contact

Sherilyn Power, Youth Settlement Worker on:

t:   02 4627 1188

m:   0488 000 941

e:   sherilyn@mdsi.org.au

or visit us on facebook: www.facebook.com/youthatmdsi

Download Homework Help Club Info

Social & Educational Activities

Regular activities are available to help with socialising within the community.

MONDAY

Latin Flower Group (Spanish Grandparents Group)

Time: 1:00pm to 4:00pm
Location: MDSI, 1st Floor (next to Cafe Kulcha), 171 -179 Queen Street

Contact: Adriana on 4627 1188 or 0408 212 320

Coffee Room (A support group for people with disabilities, carers and connecting with others.....)

Time: 10:00am to 12:00pm
Location: MDSI Activity Centre, 127 Dumaresq Street, Campbelltown

Contact: Renica on 4627 1188 or 0413 536 800

TUESDAY

Arabic Women Support Group

Time: 10.00am to 12.00pm
Location: Campbelltown Public School, Corner of Lithgow and Lindesay Streets Campbelltown

Contact: Sana on 4627 1188 or 0419 751 552

WEDNESDAY

World Kitchen Secrets

Time: 10:00pm to 12:30pm
Location: Community Hall, Macbeth Way, Rosemeadow
Cost: $3.00 per class
(Classes not conducted during school holidays)

Contact: Fatin on 4627 1188 or 0487 323 726

Iranian Social Group

Time: 3:00pm to 5:00pm
Location: MDSI Activity Centre, 127 Dumaresq Street, Campbelltown

Contact: Sana on 4627 1188 or 0419 751 552
 

THURSDAY

Multicultural Women’s Social Group

Time: 9:30am to 12:00pm
Location: Community Hall, Macbeth Way, Rosemeadow

Contact: Fatin on 4627 1188 or 0487 323 726 

Multicultural Women’s Social Group - Many Journeys, One Destination

Time: 10:00am to 12:00pm
Location: Oran Park Community Room, Cnr of Oran Park Drive and Peter Brock Drive, Oran Park

Contact: Sana on 4627 1188 or 0419 751 552
 

FRIDAY

Multicultural Women’s Art Group

Time:10:00am to 12:00pm
Location: MDSI Activity Centre, 127 Dumaresq Street, Campbelltown

Contact: Sana on 4627 1188 or 0419 751 552
 

English Classes

MDSI, in partnership with other local community service organisations provides free English classes to migrants.

Navitas English is contracted by the Department of Social Services to deliver the Adult Migrant English Program (AMEP). The AMEP provides eligible migrants and refugees with 510 hours of English language training. Navitas delivers the AMEP from MDSI’s Queen Street office. Classes are conducted at beginner, post beginner and intermediate levels. As there are many visa categories, eligibility for the course can only be established by bringing a passport to the Centre at the time of registration.

Registration and assessments are conducted by appointment only.

Other English classes are also provided at MDSI through Campbelltown TAFE and volunteer organisations such as the Marist Sisters.

MONDAY

TAFE English Class

Time: 9:30am - 12:30pm
Location: MDSI Activity Centre, 127 Dumaresq Street, Campbelltown

Contact: Sana on 4627 1188 or 0419 751 552

TUESDAY

Sister Patricia’s English Class - Beginner Level

Time: 9:30am - 12:00pm
Location: MDSI, 1st Floor (next to Cafe Kulcha), 171 -179 Queen Street

Contact: Fatin on 4627 1188 or 0487 323 726

THURSDAY

TAFE English Class

Time: 9:30am - 12:30pm
Location: MDSI Activity Centre, 127 Dumaresq Street, Campbelltown

Contact: Sana on 4627 1188 or 0419 751 552

Joe’s Conversational English Class - Intermediate Level

Time: 9:30am - 12:30pm
Location: MDSI, 1st Floor (next to Cafe Kulcha), 171 -179 Queen Street

Contact: Fatin on 4627 1188 or 0487 323 726

Playgroups

MDSI Playgroups are facilitated by qualified staff and are a great opportunity for families to play, learn and interact together as well as connecting with other local families.

Click on the document below to find a Playgroup in your area.

___________________________________________________________________________________________

If you would like to know more about MDSI's Playgroups please contact

Margaret O'Dea, Playgroup Coordinator on:

t:   02 4627 1188

m: 0417 439 610

e:  modea@mdsi.org.au

or visit us on facebook: www.facebook.com/mdsi.playgroup

Download MDSI Playgroup Listing

Useful Links

Below you can find an array of various link to website that may be of assistance.

Australian Government

Ageing

Children

Disability Services

Education

Employment

Environment Conservation and Animal Protection Groups

Gambling Help

"What's Gambling Really Costing You?" DVD available in Arabic, Chinese, Greek, Italian & Vietnamese. Order your free copy:

  • Arabic: Arabic Council Australia - Tel: 02 9709 4333 
  • Chinese: Auburn Asian Welfare Centre - Tel: 02 9646 3695
  • Greek: Greek Welfare Centre - Tel: 02 9516 2188
  • Italian: Co.As.It - Tel: 02 9564 0744
  • Vietnamese: Vietnamese Community in Australia, NSW Chapter - Tel: 02 9727 5599

Health

Legal and Financial 

Local Councils

Media On Line

Members of Parliament

Federal Members

NSW Parliament Members

Migrant Resource Centres

Australian Capital Territory

New South Wales

Queensland

Victoria

South Australia

Tasmania

Western Australia

Multicultural

Mental Health

New To Sydney

Parenting

Women

International Welfare and Charitable Organisations

Volunteering In Australia

Youth

Corporate & Community Partners

MDSI would like to acknowledge and thank the following organisations that sponsor our activities, events and programs.

NAB

NABNational Australia Bank is a financial services organisation with over 40,000 people, operating more than 1,800 branches and service centres, and responsible to more than 460,000 shareholders. We operate major financial services franchises in Australia, as well as businesses in New Zealand, Asia, the United Kingdom and the United States.

Visit their website at: http://www.nab.com.au

Curves

CurvesCreated specifically for women, Curves offers a complete fitness and nutrition solution. The Curves 30 minute workout exercises every major muscle group and burns up to 500 calories through a proven program of strength training, cardio and stretching. In addition, club promotions and events encourage women to support charitable causes, learn about health-related issues and forge lasting friendships as part of the global Curves community.

Visit their website at: http://www.curves.com.au

Matana Foundation for Young People

Matana Foundation for Young PeopleThe Matana Foundation provides assistance to disadvantaged young people in Australia in order to give them the opportunity to reach their full educational and social potential. They fund projects that address the causes of youth disadvantage, in order to create a more just society.

Visit their website at: http://www.matanafoundation.org.au

 

Business or Organisational Sponsors

As a sponsor of MDSI either in cash or in kind you will receive:
  • Invitation to MDSI events. These often include community events with attendance by large sectors of the local community
  • Exposure to targeted markets directly relevant to your product. MDSI provides a diverse range of services to children, youth, families and the elderly
  • Free publicity exposure such as advertising in MDSI quarterly newsletter which is has over 1000 copies distributed
  • Access to advertising of events your product may be linked to
  • Access to advertising in the local papers with the event your product is linked to
  • Access to diverse cultural communities.

Making A Donation

MDSI is a fully registered Deductible Gift Recipient (DGR) which means that donations you make to us worth $2 or more can be claimed as 100% tax deductible. This means you can claim tax deductions for any donations you make to MDSI, both in cash and in kind.

Your donation will assist people in the local community who need crisis help and assistance with keeping families together.

Please download, print and complete the donation form, then either mail or fax it back to us with your financial contribution (please do not mail cash). You can also make a donation in person at our main office.

MDSI thanks you sincerely for your generosity.

Download Form

Volunteers

MDSI supports volunteering as an integral part of Australian society. By becoming a volunteer at MDSI you have an opportunity to contribute to the unique efforts of MDSI in the local community, especially to the culturally and linguistically diverse communities throughout the Macarthur region.

What our volunteers do?

MDSI volunteers help in a variety of programs. People receiving volunteer help have different needs, some require social assistance and others practical assistance, some are from culturally and linguistically diverse backgrounds, some are refugees and others are struggling with family, educational or health problems. Our volunteer roles include:

  • Helping with group activities
  • Helping children in playgroups
  • Cafe assistants for our social enterprise cafe - Cafe Kulcha
  • Assisting frail aged people with shopping or home visits
  • Tutoring young people
  • Teaching English
  • Assisting with environment causes such as the Food Security Project
  • Gardening and maintenance
  • Providing clerical assistance
  • Assisting participants at our Men's Shed
  • Drivers for our community buses, to delivery catering orders and the Drive to Life program

Are you ready to volunteer?

To find out more about volunteering with MDSI call our Volunteer Coordinator, Lisa Harrison, on 4627 1188.

Download Form

How Green is Mdsi?

How does MDSI reduce its negative impact on the environment? How do we reduce our carbon footprint?
  • We used only recycled paper and we recycle the paper we use. MDSI has had a policy of only purchasing recycled paper for over eight years, long before it became "popular" in offices and households.
  • We recycle our printer cartridges; we have done this for over 5 years.
  • We use recyclable paper cups.
  • We offer our newsletter electronically instead of hardcopy.
  • Our computers are switched off daily.
  • Our office lights are switched off every night.
  • We have a weekly recycling collection service for our office

Plastic Bag Reduction

Plastic Bag ReductionReducing our use of plastic check out bags is an important step in the march   towards a sustainable future. Each plastic bag you don’t use represents   resources saved and these can be put to good use by future generations of   Australians.

Visit their website at: http://plasticbags.planetark.org

Recycling Near You

Recycling Near YouInformation about the recycling and waste services offered by your council as well as local drop-off options for items including computers,  batteries, printer cartridges, mobile phones and many more.

Visit their website at: http://www.recyclingnearyou.com.au

Cafe Kulcha

The objective of Café Kulcha is to provide a cafe where customers can purchase ethically sourced and produced, Rainforest Alliance Certified coffee and tasty food.

Cafe Kulcha

The Social Enterprise aspect will see Café Kulcha as a place to provide on the job training and experience to disadvantage young people in the Campbelltown area.  It also means that profits from the café go back into MDSI to be used to fund programs for the community. 

In addition to providing ethical coffee and good food Café Kulcha will also provide catering for small to medium group gatherings and nutritious lunches to the aged day care groups operating at MDSI. 

Café Kulcha is located on Level 1 of the City Centre Arcade, 171-179 Queen Street, Campbelltown (same building as MDSI’s main office, which is on Level 3).

  • Open for Breakfast and Lunch
  • Mon - Fri: 8:00 am to 3:00 pm

We look forward to seeing you at Café Kulcha!

Visit Cafe Kulcha's website here
 

Additional Services

We provide a number of services for people who may need financial help or advice.

Complex Case Support Services

Complex Case Support (CCS) delivers specialised and intensive case management services to humanitarian entrants with exceptional needs. Commencing nationally in October 2008, the program provides flexible, tailored and localised responses to meet the individual needs of each case. CCS is specifically targeted at supporting clients whose needs extend beyond the scope of core settlement services (such as the Humanitarian Settlement Services (HSS) program and the Settlement Grants Program (SGP)). The program is designed to work in partnership with settlement and mainstream services to address the often significant barriers these clients face in settling in Australia.

Humanitarian Services Panel

CCS services are delivered nationally through the Humanitarian Services Panel. The panel comprises 38 organisations which have demonstrated experience in providing case management services to humanitarian entrants and are able to provide services on a needs basis.

MDSI has now been approved to deliver services through the Humanitarian Services Panel; some of the most vulnerable people in our community are helped to overcome the extreme difficulties they face in settling into a new country.

Client Eligibility

CCS has three main client groups:

  • Refugee entrants
  • Special Humanitarian Program entrants
  • Protection visa holders and persons who hold or have held a Temporary Protection visa.

Clients are eligible for services for up to five years after their arrival in Australia. Flexibility may be shown to this timeframe in exceptional circumstances.

How to refer a client to the services

Anyone can refer a client for CCS assessment including:

  • DIAC funded service providers
  • Commonwealth, state or territory government agencies
  • Community and health organisations
  • Volunteer groups
  • Self referral.

** MDSI has two approved Complex Case Management practitioners **

No Interest Loan Scheme

Need a new fridge, washing machine or other essential household item? A MDSI No Interest Loan can help you buy what you need.

The No Interest Loan Scheme (NILS) provides interest-free loans up to $1200 for individuals and families living on limited incomes. Loans are safe, and affordable and are completely free of interest and fees.

The application process is easy and the fortnightly repayments can be deducted from Centrelink payments. Loans can be used to purchase necessary household items such as electrical appliances and furniture, car maintenance, educational essentials and medical equipment.

Please note you cannot get a cash loan, pay credit cards, rent, bond or general living expenses.

To apply for a NILS loan you must:

  • be 18 years or older;
  • be a low income earner and/or the recipient of a Centrelink benefit;
  • have stable accommodation; and
  • be able to meet the repayment amount.

For more information on MDSI NILS or to make an appointment please call 4627 1188.

Tax Help

FREE HELP FOR LOW INCOME EARNERS WITH TAX RETURNS.

If you are on a low income and want free help filling out your tax return our trained Tax Help volunteer may be able to help you.

What is Tax Help?

Tax Help is a free and confidential service to help people complete their tax returns at tax time. They can also give you advice on how to complete your tax return next time.

Who is Tax Help for?

Tax Help is for people on low incomes including, but not restricted to, those who are also:

  • seniors
  • students
  • people from non-English speaking backgrounds
  • people with a disability
  • Aboriginal and Torres Strait Islander people.

Tax Help is available from July to November and bookings are essential. Phone: 02 4627 1188

Outreach Services

Gambling Counselling Service

University of Sydney Gambling Treatment Clinic
Phone: 02 9351 1708

Navitas English Classes

by appointment only.
Phone: 02 4627 1188

Aged Services

MDSI helps the aged of multicultural backgrounds in the Macarthur area. To make enquiries regarding any of our aged services please call 02 4627 1188.

Click here to watch a selection of our Aged Services videos

Multicultural Dementia Day Care Program

Covering Campbelltown, Camden and Wollondilly Local Government Areas.

The Multicultural Dementia Day Care Program is one of four Aged Care Programs offered by MDSI. The program provides day activities for people who have dementia at the same time providing a much needed respite break and information and support for the carer.

Groups are held in a safe, home-like environment. Activities such as craft, gentle exercise, music therapy and outings are tailored to meet needs of clients with all levels of memory loss who come from culturally and linguistically diverse backgrounds and may be losing their ability to speak English. Groups run Tuesday, Thursday and Friday.

The program is delivered by experienced staff as well as volunteers of relevant language and cultural backgrounds. Transport to and from the centre as well as lunch are provided.

A referral can be made by a service provider, friend, carer, family member etc by contacting program coordinator . After the referral is received the program coordinator will arrange for a home visit to complete an assessment.

Service fees for dementia care are $12.00 per day.

Funded by the Australian Government, Department of Social Services.

Multicultural Home Care Packages (MHCP)

Covering Campbelltown, Camden and Wollondilly Local Government Areas.

Community Aged Care, Home Care Packages are a key element in ensuring that staying at home, rather than in residential care, is a real option for the elderly who choose to do so. MHCP’s provide case management of a range of health and support services, together with ongoing monitoring and review of care needs.

MDSI is an approved Home Care Provider and is committed to delivering services on a Consumer Direct Care (CDC) basis. Our organisation is embracing the Consumer Directed Care approach to service delivery, which empowers consumers and their carers with freedom of choice and greater control over their own lives.

MDSI Multicultural Home Care Packages will enable and support you to make your own informed choices about the types of care and services you access, how your funding is spent and engage your involvement in identifying your goals and managing your own package at a level you are comfortable with. 

Funded by the Australian Government, Department of Social Services.

Multicultural Social Support Program

Covering Campbelltown and Wingecarribee Local Government Areas.

The Multicultural Social Support program provides social support services to meet the needs of frail aged, elderly people and younger people with disabilities and their carers from culturally and linguistically diverse backgrounds.

The service aims to enable people to live independently in their own home and provides assistance through a companion (volunteer) either within the home environment or while a person is accessing community services or facilities. The service is primarily directed towards meeting the person’s need for social contact/accompaniment in order to participate in community life and reduce isolation.

Services that we can provide may include:
  • One to one support to attend a social activity
  • Sharing an interest with a small group of people, supported by volunteers
  • Friendly visiting
  • Telephone based monitoring services
  • Letter writing for the client
  • Shopping, bill paying and banking where the client is accompanied by the worker
  • Individual transport to appointments
  • Minor garden and home maintenance

Support services are provided by trained volunteers and include: home-visits, companionship, light house work and other services as negotiated with the service coordinator.

Who is Eligible?
  • Frail older people from CALD backgrounds
  • People from CALD backgrounds with a disability
  • Carers of the above
Is there a cost for the service?
  • Social support/companionship is free of charge
  • Transportation involves a fee per kilometre travelled
How do I access the service?
  • The Multicultural Social Support program accepts self-referrals from any service providers, the amount of assistance depends on resources available and assessment of individual needs.

Funded by the Australian Government, Department of Social Services.

Campbelltown Multicultural Aged Day Care Service

Our emotional, spiritual and physical wellbeing can be enhanced by relationships and friendships formed with other people. There are people within our community who for reasons of health, age or language have difficulty meeting with others and can become isolated and lonely. Our Multicultural Aged Day Care Service provides senior citizens with the unique opportunity of meeting and socializing with people from their own culture. Each group is run by a trained worker who speaks the language of the group providing an important link between the participant and the service. This worker can also help breach the barrier that is faced by many of our elderly from non-English speaking backgrounds by liaising with health professionals, service organizations and government departments ensuring that they have access to information through visiting speakers.

The service recognizes that we are all individuals so where possible programs are tailored to meet the individual needs of the participant and provide an opportunity for social interaction, mental stimulation and physical activity in a safe and secure environment. Outings take place monthly to different locations determined by the group and coordinator.

Participants are transported to and from the group by South West Community Transport. Morning tea and lunch are provided.

The cost to attend a group is $12.00 per person.

Funded by the Australian Government, Department of Social Services.

Centre Based Respite

Centre-Based Respite provides a structured group activities people with an intellectual disability from culturally and linguistically diverse backgrounds who are under 65 years of age.  Our activities are designed to maintain  and support the capacity for independent living and social interaction and are conducted in a day centre setting. We also provide group excursions/activities conducted away from the centre, we provide meals, excursion-associated transport and personal assistance (e.g. help with toileting) involved in attendance at the centre.

Funded by the Australian Government, Department of Social Services.

Multicultural Access Program

Covering Macarthur and Wingecarribee Local Government Areas.

The Multi-Cultural Access Program connects culturally and linguistically diverse (CALD) communities to Home and Community Care (HACC) related programs, and assists Aged Care Service Providers to achieve quality outcomes for the CALD ageing population.

The CALD community benefits from the program with:
  • Increase awareness of and access to HACC funded services
  • Education & information sessions on HACC services
  • Information and resources in a variety of languages
  • Information on resources available to CALD aged, frail and disabled
Aged Care Service Providers benefit with:
  • Links with the CALD community
  • Information on the needs of older persons from CALD communities
  • Workshops on developing strategies for culturally appropriate care
  • Cultural briefings and information sessions
  • Links to CALD resources and Networks

Funded by the Australian Government, Department of Social Services.

Multicultural Community Visitors Scheme (CVS)

What is the Community Visitors Scheme?

This free program provides the opportunity for isolated CALD clients to receive a suitable voluntary community visitor who can talk to them in their own language. With the community visitor speaking the same language as the client, the isolation caused by the language barrier is broken and therefore the resident has an improved quality of life through social contact. Multicultural Community Visitors Scheme (CVS) volunteers make regular social visits and provide companionship and friendship to residents of aged care facility or people living in their own homes that are socially isolated or lonely, and would benefit from a friendly visitor. The CVS also helps to establish links between people living in aged care homes and their local community.

Who can have a community visitor?

Culturally and linguistically diverse (CALD) persons in the Macarthur region who are either living at home or residing in an aged care facility, and who are lonely or socially isolated. This can include residents who have few visits from family or friends and/or have communication or mobility issues.

Who can make referrals?

Anyone can make a referral to the Community Visitors Scheme. If you know someone who is living at home whose quality of life would be enriched by friendly visits, please contact our CVS Coordinator. If the person is residing in an aged care facility – please speak to the residential home’s management team about the program. The residential management team should identify people who may benefit from a visitor and refer them to Macarthur Diversity Services Initiative. Once contacted, Macarthur Diversity Services Initiative endeavours to match residents with a visitor who speaks their language and understands their culture.

What do community visitors do?

A community visitor will regularly visit the resident they are matched with, at least once a fortnight. The visitor and the resident may read, chat, do crosswords, reminisce or listen to music, watch TV together or go for a walk.

How can I become a community visitor?

Macarthur Diversity Services Initiative welcomes volunteers to participate in this program. If you are bilingual and interested in volunteering please feel free to call the Community Visitors Scheme Coordinator to discuss getting involved.

For more information or to make a referral please call the CVS Coordinator Marcela Fernandez on 02 4627 1188.

Funded by the Australian Government, Department of Social Services.

Men's Shed

The MDSI Men’s Shed recognises the special significance of a home workshop or backyard shed in the lives of many men.  The Men’s Shed provides a place to meet, socialise and work either independently or together on projects of choice. 

The Men’s Shed is open four days a week and has around 50 - 60 regular participants, a coordinator for 10 hours per week and volunteers. 

For information on joining the group please contact Andrew McGlinchy on 02 4627 1188.

Family Services

MDSI believes that there is nothing more important than family. We respect and honour the individual diversity and cultures of families in what we do and how we help. Our family support services are available to assist families be healthy and resilient. To make enquiries regarding any of our family services please call 02 4627 1188.

Click here to watch a selection of our community based videos

CALD Family Workers

The CALD Family Workers provide assistance to families from CALD backgrounds with children 0 to 12.

Our workers can help with:

  • parenting support and education
  • referrals to other services
  • family advocacy
  • vulnerable families with children aged up to 0-12 years
  • supported playgroup
  • short term case management
  • positive parenting programs

Funded by the NSW Government, Family and Community Services.

Claymore Child & Family Connect (CCFC)

Claymore Child and Family Connect (CCFC) supports families with children 0 - 8 years old.

CCFC listens to families, and helps community members to connect with organisations and services that help families in the areas of wellbeing, communication and cohesion, social support, child development, learning and literacy, school readiness and much more!

CCFC workers operate from the CCFC van, delivering regular street outreach across the Claymore area. Residents are welcome to approach the CCFC van directly, or contact the project Coordinator to find out how CCFC can best help.

Funded by the NSW Government, Family and Community Services.

CALD Family Settlement

Our CALD Family Settlement program addresses the needs of families from culturally and linguistically diverse backgrounds towards improved safety, health, education and social life with:

  • information and support
  • advocacy and referral
  • goal oriented casework
  • information on local resources and facilities
  • information regarding rights, entitlements, responsibilities and complaint procedures
  • help with enrolling in school and English Language Courses
  • help with recognition of overseas qualifications
  • help obtaining legal advice and assistance
  • social and educational groups

This service is for permanent residents who have arrived in the last five years as humanitarian entrants or family stream migrants.

Funded by the Australian Government, Department of Social Services.

Multicultural Family Worker

This program provides services and resources that assist in enhancing parenting skills and focuses on relationships, education and family counselling. The program also provides activities aimed at helping family members to access local support networks such as playgroups, group work and other activities.

Funded by the NSW Government, Family and Community Services.

Generalist Case Worker

The Generalist Case Worker addresses the needs of communities and individuals from culturally and linguistically diverse backgrounds towards improved safety, health, education and social life with:

  • Goal oriented Case Work
  • Information on government and non-government services
  • Facilitate access to mainstream services
  • Advocacy and referrals
  • Information on local resources and facilities
  • Information regarding rights, entitlements, responsibilities and complaint procedures
  • Help with enrolling in school and English Language Courses
  • Help with recognition of overseas qualifications
  • Help obtaining legal advice and assistance
  • Social and educational groups

This service is for permanent residents who have arrived in the last five years as humanitarian entrants or family stream migrants.

Funded by the Australian Government, Department of Social Services.

Financial & Material Assistance

MDSI offers a range of support options to help with financial and material difficulties for low-income families and individuals who are struggling to make ends meet.

Services include assistance with utility bills such as electricity, telephone, water and natural gas, information and advocacy and the No Interest Loans Scheme (NILS).

Youth Services

MDSI can help disadvantaged and marginalised youth in the Macarthur area with services in different languages.

Click here to watch a selection of our youth based videos

Youth Settlement Worker

Our Youth Settlement Worker provides support to young people between the ages of 12 - 24 from a migrant, refugee or humanitarian background that have been in Australia for less than 5 years. This position aims to effectively engage with a range of young people from CALD backgrounds who may be at risk of disconnecting from their family, community and vocational activity through the provision of programs and activities which will promote self esteem and skill development to stabilise their housing, rebuild family relationships and achieve their goals.

Funded by Australian Government, Department of Social Services.

CALD Youth Worker

MDSI’s CALD Youth Program is for young people 12 - 17 years old, and their families.

CALD refers to people who are "Culturally and Linguistically Diverse" or more simply, people who are born overseas, or who have a parent born overseas, and/or if a language other than English is spoken at home.

The CALD Youth Program provides services, information and advice to young people and their families. This includes case work, life skills workshops and resilience training, education support, guidance or assistance with problems at home, in school and out of school activities and much more.

Funded by the NSW Government, Family and Community Service.

Children’s Services

To make enquiries regarding any of our children’s services please call 02 4627 1188.

Click here to watch a selection of our Children's Services videos

HIPPY - Home Interaction Program for Parents and Youngsters

MDSI’s Home Interaction Program for Parents and Youngsters is a two year (60 week) home-based early childhood enrichment program for children aged between 4 to 5 years old who live in the Campbelltown area.

HIPPY helps parents learn many things including:

  • How to be more involved in their child’s learning
  • Understand more about child development and how children learn
  • How to encourage a love of learning in children

HIPPY helps children by:

  • Preparing them for school
  • Building their self-esteem and confidence in learning
  • Providing opportunities to enjoy time with their parent

HIPPY Campbelltown is a free service providing tutors who visit parents/caregivers in their own home to explain the HIPPY activities. The parent and child will then spend 10 – 15 minutes each day, five days a week doing the activities together.

HIPPY is funded by the Commonwealth Government. The Brotherhood of St Laurence is licensed to operate HIPPY in Australia.

Play Therapy

Play Therapy is to children what counselling is to adults, it helps children to understand upsetting events and mixed up feelings they have yet to sort out. Rather than having to ‘explain’ what is troubling them play therapy helps children to communicate at their own level and at their own pace, without feeling interrogated or threatened. It helps children to re-enact or play out traumatic or difficult life experiences to help make sense of their past and cope better with their future. Play Therapy is suitable for children from around 3.5 to 12 yrs of age and uses a variety of play and creative arts methods to address chronic to moderate psychological and emotional conditions or problems.

MDSI Play Therapy is provided by registered Psychologist and Practitioner in Therapeutic Play Skills. Play Therapy is currently offered free of charge and conducted at MDSI’s Clinical Office located in Shop 7a ground floor, 171-179 Queen Street Campbelltown.

Playgroups

MDSI Playgroups are facilitated by qualified staff and are a great opportunity for families to play, learn and interact together as well as connecting with other local families.

Please click on the document below to find a Playgroup in your area.

Download Playgroup Listing

Board of Management

The Directors listed below are responsible for all oversight and management of MDSI.

  • Mr. Peter Lonergan - President
  • Dr. Alfred Colvin - Vice President
  • Dr. Matthew White - Secretary
  • Mr. Milind Kulkarni - Treasurer
  • Mr. Nelson Arias
  • Dr. Julia Bowman
  • Ms. Annie Lee
  • Mr. Maher Steitieh

MDSI Senior Management Team

Karin Vasquez

Executive Officer - Email: Karin@mdsi.org.au

Judith Taylor

Community Services Manager - Email: Judith@mdsi.org.au

Lee-Ann Jones

Finance Manager - Email: finance@mdsi.org.au

Mission, Priorities & Objectives

MDSI is a registered, not-for-profit charity that offers practical help and support services to the disadvantaged and marginalised. MDSI seeks to ensure that our organisation and our services are relevant and accessible. Based on an integrated service delivery system MDSI’s programs are specifically tailored through four broad service areas: children, youth, family and aged.

MDSI is:
  • Client focused
  • Supports the development of people’s skills by furthering their potential
  • Promotes the equitable distribution of resources and access to services
  • Values and promotes recognition of diversity
  • Embraces the values of community
  • Delivers high quality services

Mission

Our mission is to assist disadvantaged and marginalised people by providing services that:
  • Facilitate acceptance and inclusiveness
  • Develop individual, family and community resilience
  • Build enduring relationships

Priorities & Objectives

Our priorities are:
  • Increase our capacity to support the community
  • Ensure our long term viability
  • Strengthen our partnerships with the community
  • Improve organisational quality, accountability and governance

Quality Policy

MDSI is committed to a continuous improvement quality culture to achieve its strategic vision and mission of building the capacity and capability of individuals, families and communities through the provision of an integrated range of services and programs that meet or exceed customer expectations and requirements.

MDSI believes that a quality culture will position it as the provider of choice in the Outer South Western Sydney region and help ensure compliance with legislation, contractual obligations, and service standards.

The objectives of the MDSI quality culture are:

  • Staff, Management and Directors are engaged in renewing service and business practice using the quality improvement cycle- a disciplined process of assessment, planning, implementation and evaluation.
  • Customer satisfaction is achieved by delivering customer-centred, efficient and effective services.
  • The achievement of recognized accreditation standards.
  • Compliance with legislative and funding requirements.

To achieve these objectives MDSI will maintain an infrastructure to support effective and efficient communication processes and knowledge management.

MDSI management will provide strong leadership and clear direction for the quality management system by reviewing the system at least annually in accordance with the Quality Management Review Policies and engage SAI Global to undertake its external auditing.
 

Aboriginal & Torres Strait Islander Statement

MDSI acknowledges and supports the Reconciliation Statement to respect, promote equity and justice, and value the cultural heritage of Aboriginal and Torres Strait Island people. We actively seek opportunities to work with Aboriginal and Torres Strait Island people through programs and partnerships to make a positive difference in the lives of children, young people, families and communities in South Western Sydney.

MDSI also encourages Aboriginal and Torres Strait Islander participation through a program of employment and career development opportunities within our workplace, including:

  • Encouraging applications from Aboriginal and Torres Strait Islanders as job seekers where possible
  • Seeking targeted funding to provide opportunities for Aboriginal and Torres Strait Islander training, work experience and employment to develop individual and community capacity
     

Download Annual Report 2013/14

History

MDSI was initially established in 1983, as an outreach project of the Liverpool Migrant Resource Centre, to provide settlement and re-settlement services for migrants and refugees residing in the Campbelltown, Camden and Wollondilly Local Government Areas. In 1987 it incorporated as an independent organisation called Campbelltown Migrant Services Association (CMSA), in 1993 we had a name change to Macarthur Migrant Resource Centre (MMRC) and again in 2004 to Macarthur Diversity Services Inc. (MDSI). In 2009 we launched our new name, Macarthur Diversity Services Initiative Ltd (MDSI) reflecting our ongoing commitment to providing new and innovative charitable services throughout the Macarthur region.

Awards

MDSI has won a number of awards, which are listed below:

  • 2010 NSW Seniors Week Achievement Award - Outstanding achievement in Health and Wellbeing
  • 2010 Campbelltown Local Business Awards - Service and Trade Local Business Awards
  • 2009 Campbelltown Local Business Awards - Service and Trade
  • 2008 Campbelltown Local Business Awards - Service and Trade
  • 2003 National Multicultural Marketing Awards - Seniors Card Community Award Category
  • 2002 Consumer Protection Awards

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